SolutionsSalesforce × Healthcare

Salesforce Health Cloud, built for clinical-grade care.

Healthcare Salesforce rollouts live or die on PHI handling, EHR integration, and clinician UX. We deliver Health Cloud with BAA-aware sub-processors, HL7/FHIR-ready integration, and workflows clinicians don't resent.

Talk to Ananya Salesforce practice Healthcare industry

Healthcare engagements

BAA

Ready sub-processor stack

HITRUST

Aligned practices

PHI

Minimization by default

What we hear in Healthcare

Pressures shaping
the roadmap.

PHI minimization in every surface
Every copied field, every export, every report is HIPAA exposure. Most default Salesforce configurations don't minimize aggressively enough.
EHR integration complexity
HL7, FHIR, bespoke payer APIs, and legacy admin systems all need to surface in one care-team console.
Clinician burnout is a UX problem
Every extra click in a documentation flow is time away from patients. Console design isn't aesthetic — it's clinical.
Patient-facing AI in a regulated space
The business wants chatbots; the compliance team (rightly) asks how. Guardrails aren't optional.

How Salesforce answers

The plays we run
in this intersection.

Health Cloud + care-team console design
Role-based consoles for clinicians, care managers, intake, and back-office — designed through shadowing, not requirement docs.
HL7 / FHIR / legacy integration
MuleSoft-led integration to EHR and payer systems, with a canonical data model that outlives the first integration.
Patient engagement portals
Experience Cloud patient portals with PHI-aware auth, consent management, and accessibility baked in.
LLM features with BAA coverage
Agentforce and Einstein features deployed under BAA-covered sub-processors with human-in-the-loop for clinical flows.