Prometheas Technologies
Salesforce

Salesforce, designed for
regulated operations.

From Service Cloud and Sales Cloud to Data Cloud, Agentforce, Experience Cloud, and integration, we help organizations turn Salesforce into a governed operating platform for customers, revenue teams, and service operations.

Talk to AnanyaSalesforce delivery focus
Service
Cloud delivery
Data
Cloud foundations
Portal
Experience channels
Operate
Managed evolution
Capabilities

Cloud-by-cloud depth,
end to end.

Service Cloud

  • Case management and service journeys
  • Knowledge and assisted service
  • Field service operations
  • Service console adoption

Sales & revenue

  • Pipeline visibility and forecasting
  • Revenue process alignment
  • Partner and channel workflows
  • Account and opportunity discipline

Customer data and AI

  • Customer identity and consent
  • Audience and service insights
  • Data Cloud grounding for Agentforce
  • Analytics and reporting readiness

Experience & industries

  • Customer and partner portals
  • Industry-specific workflows
  • Self-service experiences
  • Community and account engagement

Integration and data foundations

  • Enterprise system connectivity
  • Salesforce-to-core-system workflows
  • Data quality and residency planning
  • Compliance-aware reporting

Operate and evolve

  • Managed platform services
  • Release governance
  • Adoption and enablement
  • Roadmap and backlog stewardship
Practice lead
AI
Ananya Iyer
Practice Lead — Salesforce
Configuration is the cheap part. Process is the work.

Salesforce delivery since 2014 across Service, Sales, and Experience clouds. Specializes in regulated-industry rollouts.

Certifications
Salesforce Certified Technical ArchitectService Cloud ConsultantData Cloud ConsultantExperience Cloud ConsultantIndustries (FSC) Consultant
Book a 30-minute call with Ananya
How we deliver

Salesforce delivery with business ownership.

01

Align

Map the business process, customer journey, data ownership, integration needs, and success measures.

02

Design

Define the target operating model, role permissions, reporting needs, release sequence, and adoption plan.

03

Launch

Deliver the platform changes, validate with users, manage cutover risk, and support the first business cycles.

04

Evolve

Keep Salesforce healthy through release governance, managed service, adoption review, and roadmap stewardship.

FAQ

Common questions from Salesforce buyers.

We support Salesforce delivery across service, sales, customer data, portals, integration, and managed platform operations. During diligence, we can share the current evidence pack for relevant credentials, delivery experience, and team fit.

Salesforce Practice

Ready when you are.

Book a direct 30-minute working session with Ananya Iyer, our Salesforce practice lead. Clarify the outcome, risks, delivery shape, and practical next step.

Book Working SessionDirect route · confidential discussion