Connect SAP and enterprise systems into the workflows people actually use.
Prometheas helps organizations connect SAP and ERP processes with ServiceNow, Salesforce, OutSystems, portals, data platforms, custom applications, and automation layers. We position this carefully: our typical role is enterprise integration, workflow orchestration, and operating-system connectivity, not broad unsupported claims of full SAP implementation depth.
Buyers who need
practical transformation.
- Enterprises where SAP or ERP remains the system of record but teams work in ServiceNow, Salesforce, portals, spreadsheets, and custom tools
- Operations leaders who need cleaner workflows across finance, procurement, service, supply chain, and customer operations
- Technology teams modernizing around SAP without attempting a risky core replacement
- Organizations that need integration monitoring, data reconciliation, exception workflows, and support ownership
What usually
drives the work.
- ERP is the source, but not the workspace
Important records live in SAP or ERP, while employees, service teams, customers, partners, and operations teams work elsewhere.
- Manual handoffs create delays
Approvals, service requests, order exceptions, procurement updates, and customer issues move through email and spreadsheets because systems are not connected cleanly.
- Integration failures are invisible
Interfaces fail or drift without clear ownership, error queues, retries, monitoring, or business-facing exception handling.
- Modernization is blocked by the core
Teams delay portals, apps, analytics, service improvements, and automation because every workflow depends on ERP data or process status.
Scope that covers strategy, build,
integration, and run.
Integration strategy
- Current-state map of SAP, ERP, CRM, service, portal, data, and workflow dependencies
- Target integration architecture covering APIs, middleware, events, files, and batch synchronization
- Source-of-truth and reconciliation model for critical business records
- Prioritized roadmap for workflow modernization around ERP constraints
Workflow connectivity
- ServiceNow workflows connected to ERP data, approvals, assets, suppliers, and operational records
- Salesforce workflows connected to customer, contract, order, billing, or service context
- OutSystems and custom apps that sit around ERP processes without duplicating ownership
- Portal and mobile experiences that surface ERP-backed status, requests, and exceptions
API and data integration
- API and middleware implementation for system-to-system connectivity
- Event and batch integration for operational data movement
- Error queues, retries, reconciliation reports, and support runbooks
- Data pipelines for reporting, analytics, and AI-ready operational context
Operate and improve
- Integration monitoring and incident response
- Release coordination across ERP, CRM, service, and custom app teams
- Enhancement backlog for workflow and automation improvements
- Managed support for integration and platform operations
Phased enough to control risk,
direct enough to make progress.
Map the process
Document the business workflow, ERP touchpoints, source systems, data ownership, manual handoffs, and exception scenarios.
Design the integration
Choose the right pattern across APIs, middleware, events, files, and synchronization while defining ownership and failure behavior.
Build the workflow layer
Implement the service, CRM, app, portal, automation, or reporting layer around ERP without breaking core ownership.
Monitor and support
Establish integration health, reconciliation, support runbooks, release coordination, and continuous improvement.
Technologies involved
where they support the outcome.
Each record and process state needs a clear owner so the workflow layer does not become a second uncontrolled ERP.
Failures should create actionable exceptions with ownership, priority, retry behavior, and business context.
ERP, CRM, service, portal, and custom application changes need coordinated release planning so integration contracts do not break silently.
Sized around
risk and ownership.
- SAP and ERP integration assessment
A focused map of systems, workflows, data ownership, pain points, and integration risks.
- Platform integration build
Connect SAP or ERP processes to ServiceNow, Salesforce, OutSystems, portals, reporting, or custom applications.
- Workflow modernization around ERP
Build service requests, approvals, exception workflows, portals, and dashboards around ERP constraints.
- Managed integration support
Ongoing monitoring, incident response, reconciliation, release coordination, and enhancement delivery.
Continue into
the detailed service pages.
Common buyer questions.
Are you claiming full SAP implementation services?
No. This page is intentionally positioned around SAP and ERP integration, workflow modernization, and enterprise connectivity. If a deeper SAP scope is needed, we define that carefully during diligence.
Can you connect SAP with ServiceNow or Salesforce?
Yes. Typical work includes service workflows, customer operations, approval processes, asset or order context, reporting, and exception handling connected to SAP or ERP data.
Do you support middleware?
Yes. We work with API, middleware, event, batch, and file-based patterns depending on the estate, data volume, latency needs, support model, and ownership constraints.
How do you keep integrations maintainable?
We define owners, contracts, reconciliation, monitoring, error handling, support runbooks, release coordination, and change-control expectations before scaling integration volume.
SAP & Enterprise Integration on your roadmap?
We can help you decide what to modernize, what to automate, what to build, and what to operate with a dedicated delivery model.
Talk to an integration lead