Prometheas Technologies
Work

Selected work
by client profile.

Anonymized profiles across enterprise platforms, workflow modernization, cloud, digital products, automation, AI, mobile, and managed delivery. Each story focuses on the operating problem, Prometheas' role, and practical results.

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SaaS · 2025
Southeast Asia enterprise technology company

Enterprise technology / SaaS operations

CMDB and ITOM modernization for operations teams that needed service-impact clarity.

  • Trusted source ownership for priority CI classes
  • Cleaner service relationship model
  • Event routing and noise hygiene
ServiceNowCloud
BFSI · 2025
Regional financial-services operations team

Financial-services operations

Salesforce service operations modernization for regulated customer and internal service teams.

  • Case ownership and escalation redesign
  • Service Cloud workflow implementation
  • Knowledge and intake improvements
SalesforceWebCloud
Healthcare · 2025
Regional pharma enterprise

Pharma and regulated operations

Workflow modernization for regulated approval, evidence, and reporting processes.

  • Role-based approval workflow
  • Audit-ready evidence history
  • Management visibility into pending work
WebCloudData & AI
Logistics · 2025
Regional logistics operator

Logistics and dispatch operations

Operational control tower for dispatch, warehouse, carrier, and exception-management teams.

  • Shared dispatch and exception view
  • TMS and WMS event integration
  • Mobile updates for field and floor teams
OutSystemsMobileCloud
Retail · 2026
Multi-brand retail group

Retail and DTC commerce

Commerce and loyalty platform pattern for teams managing several storefronts and customer journeys.

  • Shared catalog and customer identity
  • Loyalty and subscription workflow design
  • Post-purchase service visibility
WebMobileCloud
SaaS · 2026
B2B SaaS support organization

B2B SaaS support operations

Support modernization pattern for SaaS teams outgrowing a generic helpdesk.

  • Queue and ownership redesign
  • Knowledge operations improvement
  • Self-service and triage patterns
SalesforceWebData & AI
BFSI · 2026
Enterprise shared-services team

Enterprise IT services and shared services

AI-assisted knowledge and service-triage pattern for teams with large internal knowledge estates.

  • Grounded knowledge retrieval
  • Service workflow integration
  • Governance and evaluation controls
Data & AIServiceNowCloud
Healthcare · 2026
Mobile workforce operations team

Mobile field operations

Mobile workflow pattern for distributed teams working outside desktop-first systems.

  • Secure mobile task capture
  • Offline-tolerant workflow design
  • Operational status visibility
MobileCloudWeb